Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.

The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).Time limit for accepting returns: 3 months ;Time of users receive a refund: within 1 day;No return fee is required and the postage for return and replacement shall be borne by the seller.

Please contact our Customer Service at luna@cakcity.com or Tel:+86 15900361010 to get the return address.

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